FenSys does not sell or re-sell any ERP solutions, instead we specialize in helping a company select the right ERP and integrating it into your IT environment. We know that sometimes the key to effectively running a warehouse is automating as many processes as possible, and integrating your inventory management and CRM systems with your other services.
Integrating Shopping Carts with your ERP.
While some ERP solutions come with full featured carts, others have only a cart template that needs customization and others have no cart at all. We’ve worked with all three types and can integrate the cart that best meets your customers needs or add the functionality that’s missing.
Software packages don’t do everything perfectly. While your CRM or ERP software may be top-notch, its e-commerce components may not be of equal quality. When you’re taking orders online, you need to ensure that your customers enjoy the smoothest, best purchasing experience you can offer. When your ERP’s shopping cart just isn’t doing the job, we can help. We’ll integrate third-party shopping carts with your system to make them work just as seamlessly as the native ones developed by your ERP provider. If you have custom needs, we can even help you build an e-commerce solution from scratch that matches them perfectly. Even if you’re perfectly happy with the user experience your cart provides, and you simply want to add new functionality, we can help!
If your e-commerce solution requires lots of manual intervention, we can help reduce that. If you’re currently getting your orders via e-mail, we can help you change that so your new orders find their way directly into your ERP system and are processed without needing to be manually entered. This saves money and time and reduces the risk of transcription errors, which can lead to shipping mistakes and unhappy customers.
When your ERP software doesn’t quite support a special case product, we can work with you to integrate these special cases into your existing system seamlessly. We’ve helped customers escape the limitations of their installed ERP without having to transition to a new system. For example, one of our clients wanted to sell non-physical inventory and account for it on the same ledger as their physical inventory. We were able to create a solution that automated the entire process from purchase to “shipping” while still allowing them to report on sales in the same way they had previously.
Deploying other essential software
At every step of the fulfillment process, there are other software packages that need to be integrated into your workflow, from CRM systems to reporting packages to shipping systems. Whatever the case, we can help you select and integrate systems that will meet your needs and allow for expansion in the future.
Reporting is also essential to effectively running a warehouse, and if your software isn’t currently providing the kinds of reports that you need, we can help you develop new ones.